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Privacy notice

This page explains how we handle information you share when requesting an experience. If you have questions, contact support and we’ll help.

What information we collect

When you submit a request, we collect details needed to respond, including your contact information and the specifics of your group and preferences.

  • Contact detailsName, email, and phone for follow-up.
  • Request detailsPreferred date, group size, and any notes you share.
  • PreferencesAccessibility and pickup context you include to plan properly.

How we use your information

We use your information to review and respond to your request, communicate about timing, and help coordinate the experience details you asked for.

  • Confirmation and follow-upTo confirm availability and share next steps.
  • Practical planning supportTo address pickup, comfort, and group needs.
  • Email updatesOnly if you agree to receive email updates in the request form.

Your choices & contact

If you’d like to update or ask questions about your information, reach out through our Support page. You can also tell us to stop sending email updates if you’re no longer interested.

We’re careful with information you share. We use appropriate safeguards and limit access to what’s needed to respond to your request.

Need help? Visit Support.